IBF Intranets live - Part 2 Shiv Singh

Shiv Singh from Avenue A Razorfish

1.5 years ago redesigned Avenue A Razofish using mediaPedia

Lots of staff were blurring lines between personal and work lives, so we actively encouraged it.

Integrated Flikr into wiki - posting to Flikr with a specific tag means that the photo shows up on the work wiki page.

We also integrate delicious - tag with a specific tag and it automatically gets shared with the organisation

Anyone can edit any page - HR very concerned pages would get vandalised "none of that happened, if you trust your employees they will do the right things"
There were a lot of page edits - in any month pages are edited around 10,000 times
6000 visits / month
100,00 - 120,000 page views / month

We provide all the standard intranet functionality - plus flikr and delicious plus editing which all means the intranet is their own.

About 2500 staff, 7 countries, 20 cities

Question from Paul Millar (Host) - financial crisis causing you to question social aspect of intranet ?
No not really - in down economy companies spend more on operational efficiency, so social into the enterprise allows for spontainious collaboration

Question from audience - How do you sell social networking ?
Shiv - Lots of grass roots support, show the numbers, show what staff are doing, lots of outside validation by winning awards for their intranet

Gate keepers for Wiki edits ? - No page edits go live when edit is submitted. We do have Wiki gardners, passionate people who keep things looking good. User logon is recorded against edit so don't need gatekeepers.

[Technical problems prevented Shiv from demoing his intranet]

Comments

Role Title on profiles

Today one of the people I follow on Twitter asked the following question. @ChristySeason Asking all #intranet tweeps: Does your company publish employees' titles on your employee directory/look up/phone book? In following Intranets Live I've been lucky enough to see some great intranets. As such I was able to reply to Christy with the following Nokia do Deloitte do (see the end of the post) Christy's question also prompted me to document my own intranet's profile page. The following image is from the view other's get of my profile. When I look at my profile I see every item that is recorded. I'll save you from that, another post perhaps, if you're interested. DorjeM PS a couple of Vendors I've been reminded of, thanks Crhis and Carolyn, also have screen shots of their profile pages on the web: ThoughtFarmer - intranet software - slideshow of screen shots and Intranet connections - software solution

To setup rails on IIS and enable it for multiple Applications. START Server 2003 Enterprise Edition SP1 IIS 6 RUBY Install ruby 185_22_rc2.exe You don't have to put it in c:\ruby I created the following folder c:\webdata\ruby, then ran the install. Run install into c:\webdata and say "YES" to deleting the existing ruby directory. During the install I ticked SciTE and Enable RubyGems Took 10mins 1000s of files Ruby GEMS Install Ruby Gems 0.9.1 (don't change it from the defaults) Extract zip file to temp directory, then double click setup.rb, does the default install (about 5mins) Then run at the command line gem pristine --all c:\> gem pristine --all I tried to install Ruby Gems in a particular directory, but couldn't get it working because if you use the command line SET command to put a value into GEM_HOME when the ruby gems installer setup.rb reads the registry it doesn't account for the fact that values in the registry contain double b

Yammer and puddles

Recently I was asked " What are the top 10 points you think are important to get across to staff at all levels in an organisation about Yammer? " My initial reaction was "Tough ask", mainly because I've seen great write ups on what organisations get out of Yammer but very few that talk directly to the user benefits. Many articles give the usual cop out "users can't see the point, until they get it" I admit I was in that boat when I started using Twitter, a public micro blogging platform. But just like they said "once I used it I got it". What they didn't say was that it took a while and it suits certain people better than others. So as with all things in the social media space, be aware that culture change not the technology may be your biggest challenge. So what does Yammer, a microblogging platform for organisational use , do for real employees that is compelling enough for them to spend the time to "Get it" ? First off Y

DorjeM

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