Managing and growing your intranet

In 2009 and again in 2010 I ran two day workshops for intranet managers in Wellington New Zealand.

My goal was to try and provide some professional development for people who do what I do, and some extension for myself.

The events were organised by Bright*Star training with me providing the content and them providing the logistical support.

The intranet folks who attended gave me great feedback and I hope got a lot out of the experience.

Curriculum

Intranet assessment : providing a platform from which to grow
Decisions : taking us to and from the future
Square pegs and round holes : the right tool for the job
Fundamentalist leanings : identifying and delivering the pillars on which your organisation’s intranet will flourish
Putting yourself in their shoes : understanding what staff really need
Reaching in and out : making an intranet work for staff
Useful, usable and used
How do we know we’ve got to the future

What I found wonderful was that because the groups were small, and in one particular case very experienced, I was able to tailor the course to specific situations the attendees were in and having challenges with.

Flyers for each course

Managing and growing your intranet 2009 (PDF)

Managing and growing your intranet 2010 (PDF)

Comments

Role Title on profiles

Today one of the people I follow on Twitter asked the following question. @ChristySeason Asking all #intranet tweeps: Does your company publish employees' titles on your employee directory/look up/phone book? In following Intranets Live I've been lucky enough to see some great intranets. As such I was able to reply to Christy with the following Nokia do Deloitte do (see the end of the post) Christy's question also prompted me to document my own intranet's profile page. The following image is from the view other's get of my profile. When I look at my profile I see every item that is recorded. I'll save you from that, another post perhaps, if you're interested. DorjeM PS a couple of Vendors I've been reminded of, thanks Crhis and Carolyn, also have screen shots of their profile pages on the web: ThoughtFarmer - intranet software - slideshow of screen shots and Intranet connections - software solution

To setup rails on IIS and enable it for multiple Applications. START Server 2003 Enterprise Edition SP1 IIS 6 RUBY Install ruby 185_22_rc2.exe You don't have to put it in c:\ruby I created the following folder c:\webdata\ruby, then ran the install. Run install into c:\webdata and say "YES" to deleting the existing ruby directory. During the install I ticked SciTE and Enable RubyGems Took 10mins 1000s of files Ruby GEMS Install Ruby Gems 0.9.1 (don't change it from the defaults) Extract zip file to temp directory, then double click setup.rb, does the default install (about 5mins) Then run at the command line gem pristine --all c:\> gem pristine --all I tried to install Ruby Gems in a particular directory, but couldn't get it working because if you use the command line SET command to put a value into GEM_HOME when the ruby gems installer setup.rb reads the registry it doesn't account for the fact that values in the registry contain double b

Yammer and puddles

Recently I was asked " What are the top 10 points you think are important to get across to staff at all levels in an organisation about Yammer? " My initial reaction was "Tough ask", mainly because I've seen great write ups on what organisations get out of Yammer but very few that talk directly to the user benefits. Many articles give the usual cop out "users can't see the point, until they get it" I admit I was in that boat when I started using Twitter, a public micro blogging platform. But just like they said "once I used it I got it". What they didn't say was that it took a while and it suits certain people better than others. So as with all things in the social media space, be aware that culture change not the technology may be your biggest challenge. So what does Yammer, a microblogging platform for organisational use , do for real employees that is compelling enough for them to spend the time to "Get it" ? First off Y

DorjeM

Search This Blog