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Information Management Summit 2010





After two great days in Wellington, thanks Brightstar and Julian Carver, here are the key points from my presentation.

Key points of my presentation about "Social computing - organisational collaboration and engagement"
  • Don't jump in boots and all
  • Have a strategy
  • Ensure the strategy has goals, actions, measures [I really like how Carmine Porco of Prescient Digital Media puts this]
  • Ask the hard question "In spending time and $$ on this social computing tool what aspect of our organisation's goals are we helping to achieve ? and how will we know it's working?"
I've created a list of resources I used to come up with my presentation tagged on Delicious with IMSNZ10.

I'd like to thank the large number of people who asked questions during the summit, and particularly those who queried my presentation.

One of the interesting questions asked that struck a cord with me was

"How do we begin to ensure social computing use is compliant with the New Zealand Public Records Act (NZ PRA) ?"

With many social media tools being ephemeral this is a great question and I don't profess to know the answer. There are a couple of potential ways to begin dealing with this issue though:

Where the social computing tool interactions are exposed to the web, Twitter search for example. Tools like wget could be used on a regular basis to take a snapshot of the search page results. These files could them become a record in the PRA sense.

Where an SMS text message needs to be recorded things get a bit trickier but are still manageable (usually via phone sync or email duplication, a processes staff "MUST" follow).

I've got togeather a few resources about social media and how they can be recorded in a way that works towards being PRA compliance but would love you to comment on ways in which your organisation is solving these issues.

How are you making social computing tools PRA compliant ?
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Comments

Zeb said…
Really wish I had been able to attend this summit Dorje, as your preso touches at the heart of an issue we're currently facing in our organisation.
People using technology for the sake of technology with no clear strategy/purpose.
March 12, 2010 at 7:38 PM
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