Skip to main content

IBF Intranets live - Part 1 Kellogs Intranet demo

Host Paul Millar from IBF

First up Kelloggs intranet manager Stuard Cochrane
4 years as intranet developer 3 years as intranet manager

4 Intranets - by global region

Stuart in charge of European intranet

5 Business partners / 4 Developers

4000 users

ASP.NET CMS
SQL Server Database

Wikis blogs forums - possibly delivered by SharePoint 2009

Intranet sits within IT

Strong HR and Corporate comms steering group




NoticeBoard - fast moving changes (15 notices / week)
corporate NoticeBoard - articles 1 or 2 / week, from Corporate comms
Hot Links - Key strategic initatives / strategies - so staff are aware of these ideas everyday
Products Promotions - three key initatives


European Vacancies - so that staff can recommend their associates faster than via recruiters, very tangible return on investment
K Values - our key corporate values

Went live 1.5 weeks ago
Will then survey via intranet

Some usability via IBF

SEARCH - Ashley
Position was to design and develop new search



Search wasn't on every page
Users didn't know what search box to use



Users found difficult to differentiate document type
Only title displayed so lots of pogoing
Owner meta data was missing

Drop down list for type of search, same headings as the old multiple search boxes


Used IBM suggested results layout and data
Results grouped by type


Educated users to enter key meta data

Implemented best bets options for key words

Stuart - key is user education

OLD AND NEW - Jenny
Job has been to come up with a new design "more interactive and personal"



Favourite Links - requested by users
300 users (of 4000) have taken this up in the past week and a half
Simple and easy to use

Key Links - managed by intranet team



Self service section - tasks users can do on their on



"Most used page" - travel and expenses page



EU Departments - access to business areas, static links, managed by Intranet team



Deaprtments France - Customisable section used by French users, in their own language, menu items are also in French


......

Currently four regional intranets are using different technologies so this is EU only

>><<
Questions
Intranet authentication done by download from SAP to intranet, including logon id which is used by users to logon.

How do you communicate with users ? Email / Popups (sparsely) / Carosel forums

HR / Comms steering group - Intranet team responsible for style / technology content owners manage content

CMS - Episerver, modified for us

Looking to use sharepoint in 2009 to try to tie all four disparate regional intranets

Comments

Popular posts from this blog

To setup rails on IIS and enable it for multiple Applications. START Server 2003 Enterprise Edition SP1 IIS 6 RUBY Install ruby 185_22_rc2.exe You don't have to put it in c:\ruby I created the following folder c:\webdata\ruby, then ran the install. Run install into c:\webdata and say "YES" to deleting the existing ruby directory. During the install I ticked SciTE and Enable RubyGems Took 10mins 1000s of files Ruby GEMS Install Ruby Gems 0.9.1 (don't change it from the defaults) Extract zip file to temp directory, then double click setup.rb, does the default install (about 5mins) Then run at the command line gem pristine --all c:\> gem pristine --all I tried to install Ruby Gems in a particular directory, but couldn't get it working because if you use the command line SET command to put a value into GEM_HOME when the ruby gems installer setup.rb reads the registry it doesn't account for the fact that values in the registry contain double b...

Yammer and puddles

Recently I was asked " What are the top 10 points you think are important to get across to staff at all levels in an organisation about Yammer? " My initial reaction was "Tough ask", mainly because I've seen great write ups on what organisations get out of Yammer but very few that talk directly to the user benefits. Many articles give the usual cop out "users can't see the point, until they get it" I admit I was in that boat when I started using Twitter, a public micro blogging platform. But just like they said "once I used it I got it". What they didn't say was that it took a while and it suits certain people better than others. So as with all things in the social media space, be aware that culture change not the technology may be your biggest challenge. So what does Yammer, a microblogging platform for organisational use , do for real employees that is compelling enough for them to spend the time to "Get it" ? First off Y...

Make it useful and they'll love it

AwayToday - useful and well loved The AwayToday feature created for the intranet I work on has garnered some interest via email and the Kiwi Intranets online group because it won a Gold Award in the Intranet innovation awards 2007 . To answer these questions and help the intranet community in general this post will out line some of the processes and features that have made this a well used and now essential tool. The problem : Staff absence from the workplace due to sickness, off site business commitments or travel for work caused a communications breakdown. This had a negative impact on our business. The solution : "Share the love" - but seriously, sharing the information that was already available to some staff with everyone was our solution. Let everyone know where everyone else was, or at the very lease let them know if they were in the office or not. To this we added when they could be expected back in the office. Background : Now used by staff globally the de...